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India : The Enemy Within

The Constitution of India has been mutilated once again. This is the 104th time it has been done in the past 50 odd years and the purported reason is social equality. Reservations have been extented to private, unaided educational institutions. And who has done this ? People who, just a week before, have been caught red-handed on camera accepting bribes to 'act honourably' in their chosen profession. With custodians like this who needs enemies ? We have heard of the enemy in Pakistan, in China, in SriLanka, in Burma, in Bangladesh, in the USA, in the WTO ... we have also heard of commercial enemies that apparently trouble our commercial enterprises .. who outsell us in garments, in tea, in computer services ... we have heard of foreign trade unions demanding ban, or restrictions, on Indian programmers and we have heard of foreign trade bodies that seek to ban exports of Indian shrimps or put tariff barriers on Indian products. These are enemies we recognise and know how to deal...

Calling the Bombay Film Industry to create MMORPG

Why am I obsessed with MMORPGs ? Because I firmly believe that MMORPG genre is the next big killer application of the same order of significance of Spreadsheets ( Visicalc and Lotus123 ... that took computers to every office desk ) and the Web Browser ( Mosaic / Netscape .. that drove computers into every home). An MMORPG is infinitely more fun ( despite sneers from the high-brow crowd) than the usual computer game because of the presence of real, 'intelligent' human beings on the other end. Actually it is less of a game and more of a community where you learn to find your way around a new world, much like what travellers have to do in a strange new country. The immediacy of virtual environment and the extreme richness that is possible is mind boggling. However building such a game is no child's play. You need complex game engines that deliver AI capabilities and then you have to add (a) graphics and (b) a compelling storyline. It is so expensive to build a game that it wa...

MMORPG + the Matrix : a brave new world

After years of reading about MMORPG Worlds, I finally managed to find a reasonably good one that allows you to play for free see ... Planeshift After a few initial hiccups with the software, I finally managed to create an account, create a character ( avatar ), upload it and finally join the game. It was good, though I understand that the popular commercial ones are better ... But as they say in Bengali, a blind uncle is better than no uncle at all. Jokes apart, joining this game gave me a fairly good understanding of what these games are all about. So what are they all about ? It is about a simulated world peopled by different races of people with each having slightly different characteristics. Is it not the same in our 'real' world ? In such a world, you have the ability to create one or more 'avatars' or characters and through them enter the world. Initially it is a very lonely place, as it would be if you were dropped into another planet and asked to find your wa...

Privatisation of Tax Collection ...

Every year the Finance Minister tinkers with the tax rates. But let him also focus on the collection strategy. The income tax department is generally viewed with suspicion and there are many stories about corruption, extortion plus rude and irrational behaviour. Identical behaviour was the hallmark of DoT and the nationalised insurance companies. However there has been a sea change with the introduction of private operators in these fields. Both BSNL and LIC and it sisters are now far more user friendly AND efficient. Let us adopt the same strategy for tax collection. Let there be Tax Collection Regulator ( like SEBI, TRAI, IRDA ) and let it license multiple private agencies for tax collection in each tax circle. Each agency can be given a tax collection target and let them compete for 'business' from existing and potential tax payers. The finance ministry will set the tax rates and guidelines but the implementation will be done by these private agencies. Remuneration for...

Who is a Manager ? Lead, Follow or Get out of the way

Managerial effectiveness is a subject on which millions of words have been spoken and written about but there is sufficient scope to write a million more .. Here is my contribution to the evergrowing corpus !! A manager makes decisions ... If the decision turns out to be correct, he credits the team that has implemented his decisions. If the decision turns out to be incorrect, he takes the blame on his chin. Victory has a thousand fathers and there is no harm if that is the case, but defeat should not be an orphan. This inherent asymmetry between decisiveness and the consequences thereof is true not only in the field of corporate management but has a wider impact. In the armed forces or in the government, this reflects in the relationship between 'officers' and 'other ranks'. An officer takes decisions in the field and credits the team for success but takes the blame for disasters. However this analogy with government agencies is correct only up to a point .. because A ...

Measuring & Monitoring Judicial Efficiency

The recent judgment of the H'ble Supreme Court of India that in principle nullified the action of the Bihar governor dissolving the Legislative assembly but in fact could not give action to its own order because of the delay in passing the same highlights a fundamental malaise in the Indian judicial system. It is a live example of the cliched term : Justice delayed is justice denied. Millions of words have been said and written about the incredible latency in the system and the usual excuse trotted out is that there are too many cases to be tried and too few judges to try them. Why too few judges in a country of a billion people ? I will not try to answer that question here but shall propose a solution from a corporate management perspective. First judges ( and that includes magistrates, tribunals etc ) must understand that in a democratic setup, they are government servants and so are liable to be answerable to the public who are paying their salaries. Obviously the account...

Trams on the Eastern Metropolitan ByPass

Trams in Calcutta have a chequered history. While they are picturesque part of the colonial heritage, trams are often viewed as an impediment to the entire process of traffic management in Calcutta. On the other hand, trams have a charm of their own since they are non-polluting and are more people friendly when compared to the monstrosity of smoke-belching, ramshakle buses and the pestering annoyance the ubiquitious auto-rickshaw. However who ever has taken a tram ride through the Maidan area from Kidderpore to Esplanade would certainly wish that they could keep on going for ever and ever .. so delightful is the experience of breezing through the great open spaces. ... and that is the genesis of my suggestion. The Eastern Metropolitan Bypass is a vast highway that connects the emerging Rajarhat area to southern suburbs of Garia and beyond. Why not have a tram service that runs along this route ? Anybody who has travelled along this emerging corridor would see clumps of hapless people w...